After nearly three months of closure, Villa Rosa Kempinski has re-opened its Italian Lucca restaurant. The hotel had been closed due to the Covid-19 regulations set by the government.
Currently, the restaurant offers breakfast and lunch having been given the green light to re-open early this month. This was after it had satisfied the Ministry of Health with the necessary health and safety regulations.
The hotel has also introduced a staycation offer that runs from 16th to 31st December 2020. The package is targeted at families and persons bored of staying at home due to the lockdown. It goes for Sh 17,000 for a couple or individual. It caters for accommodation in a superior room, dinner and breakfast, early check-in, and check out.
Additionally, the hotel is offering complimentary accommodation for up to two children aged 6 years and below, while those 7-12 years pay 50 percent. The staycation offer is targeted at the local market, which has left many with dashed travel hopes, as a result of the Covid-19 restrictions.
In terms of safety guidelines the hotel has introduced a new safety model known as white glove service operating procedure. This is a Kempinski worldwide operational strategy and safety quality management covering all areas of the hotels, while keeping in line with the regional safety and health regulations.
A 50 page guidebook has also been launched to support the hotel’s White Glove Service. The guidebook meticulously treats any kind of measures to be taken in all departments of the luxurious hotels ranging from arrival of the guests to set-up of public areas, food & beverage to housekeeping as well as spa areas to meeting spaces.
The hotel’s will also be carrying gloves during all guest interactions as well as in compliance with government regulations and advice masks, which have been produced for Kempinski by Italian uniform designer Maurel, carrying the patterns of the Kempinski flower print.